Politique de confidentialité

Last updated: July 23, 2026

shoecarey operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). shoecarey is a Shopify-powered store, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or complete any other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:

• Contact information, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card numbers, debit card numbers, bank account information, payment card information, transaction details, payment method, payment confirmation, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Your communications with us, including information you provide in your communications with us, such as when you submit an inquiry to customer service.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, including how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
• From our service providers, including when we engage them to implement certain technologies and when they collect or process personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Tailoring, and Improving the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate potential returns and exchanges, enable you to post reviews, and create a personalized shopping experience, such as by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services to better suit your needs.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.

Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or take action regarding fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.

Communicating with You. We use your personal information to provide customer service, respond to your inquiries, provide you with effective services, and maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or governmental authorities, to investigate or participate in civil discovery, potential or ongoing litigation, or other legal proceedings, as well as to enforce our terms or policies or investigate potential violations thereof.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

• With Shopify, service providers, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, processing, and shipping.
• With business and marketing partners in order to provide you with marketing services and advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertisements and marketing content based on your online activity across different merchants and websites.
• When you direct us, submit a request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or more generally within our group of companies.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligation, including in response to subpoenas, search warrants, or similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information that you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country in which you reside, in order to provide and improve the Services.

In addition, in order to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including for responding to your requests to exercise your rights regarding the use of your personal information for these purposes.

To learn more about Shopify's use of your personal information and the rights you may have, you can review Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as otherwise disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while being transmitted. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time for which we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce any other applicable contract or policy.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law.

Right of Access / Right to Know. You may have the right to request access to the personal information we hold about you.

Right to Deletion. You may have the right to request the deletion of the personal information we hold about you.

Right to Correction. You may have the right to request the correction of inaccurate personal information we hold about you.

Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, in certain circumstances and with certain exceptions.

Managing Communication Preferences. We may send you promotional emails. You may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights listed above:

Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

Withdrawal of Consent. Where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, the lawfulness of processing based on your consent before its withdrawal will not be affected.

You may exercise these rights through the designated areas available on the Services or by contacting us using the contact details provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights relating to data processed by Shopify, you can visit Shopify's Privacy Policy.

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, to the extent permitted or required by applicable law. Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. Before accepting such a request from an agent, we may require the agent to provide proof that you authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the time periods required by applicable law.

Complaints

If you wish to submit a complaint about our processing of your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to challenge our decision by contacting us using the contact details provided below or by filing a complaint with the data protection authority in your region.

For the EEA, you can find a list of the relevant data protection supervisory authorities through the appropriate official resources.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or, where applicable, any equivalent agreement issued by the competent authority of the United Kingdom, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by email at shopfromhomee@outlook.com